General Introduction
jf999 is a safe and reliable online gaming platform for players in Bangladesh. These terms and conditions ("Terms") apply to all services, games, promotions, and transactions on jf999. Please read these Terms carefully before using the platform.
These Terms may be updated at any time. Continued use of the platform after any update will be taken as your acceptance of the revised Terms. For significant changes, jf999 will endeavour to notify registered members by email.
Eligibility & Age Requirement
jf999 services are available only to individuals who are 21 years of age or older. By creating an account, you confirm that:
- You are at least 21 years old.
- You are using the platform voluntarily and with full awareness.
- All information you have provided is truthful, accurate, and complete.
- You do not reside in a country or region where use of this type of service is strictly prohibited.
jf999 may request identification documents or related paperwork at any time for age verification purposes. Withdrawals may be held until verification is complete.
Account Registration & Security
3.1 Single Account Policy
Each individual may create only one account. If multiple accounts are opened by the same person, household, or IP address, those accounts may be closed and the associated balances forfeited.
3.2 Accurate Information
The name, date of birth, mobile number, and payment details provided at registration must be accurate. jf999 reserves the right to suspend or close any account where false or incorrect information is provided.
3.3 Password & Account Security
It is your responsibility to keep your account login details completely confidential. You must not allow anyone else to use your account. If you suspect a security breach on your account, contact [email protected] immediately.
Deposit & Withdrawal Policy
4.1 Accepted Payment Methods
jf999 supports the following payment methods:
| Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳500 | ৳1,000 | 10–45 minutes |
| Nagad | ৳500 | ৳1,000 | 10–45 minutes |
| Rocket | ৳500 | ৳1,000 | 10–45 minutes |
| Upay | ৳500 | ৳1,000 | 10–45 minutes |
| Bank Transfer (Dutch-Bangla, Islami, BRAC Bank, and others) | ৳500 | ৳1,000 | 10–45 minutes |
4.2 Deposit Terms
Funds deposited must be sent from a payment account registered in your own name. Sending money from a third-party account is strictly prohibited, and such transactions may be returned or forfeited.
4.3 Withdrawal Terms
Before submitting a withdrawal request, please ensure that:
- Your account is fully verified.
- All applicable wagering requirements have been met.
- The minimum withdrawal amount is ৳1,000.
jf999 reserves the right to carry out additional verification for suspicious transactions and to place withdrawals on hold if necessary.
Bonus & Promotion Terms
5.1 Welcome Bonus
jf999 offers a 100% bonus on your first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳18,000 would attract the maximum bonus of ৳8,000, giving a total balance of ৳26,000.
5.2 Wagering Requirements
A wagering requirement of 25 times the bonus amount applies. Wagering is calculated on the bonus amount only, not on the original deposit. Example: ৳1,000 bonus × 25 = ৳25,000 in bets must be placed before winnings from the bonus can be withdrawn.
5.3 General Bonus Rules
- Bonuses may only be used on games designated by jf999.
- Using multiple accounts to take advantage of bonuses is prohibited.
- jf999 reserves the right to change, suspend, or cancel any promotion at any time.
- If bonus terms are violated, the bonus and any associated winnings may be forfeited.
- Each promotion has its own validity period — bonuses not used within the specified time will be cancelled.
VIP Program
By playing regularly on jf999, you can advance to progressively higher VIP tiers. A weekly cashback benefit applies at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
The final decision on VIP tier assignment and changes rests with jf999. Higher tiers can be reached through regular and active participation.
Fair Play & Prohibition of Fraud
jf999 is committed to maintaining a fair and transparent gaming environment for all players. The following activities are strictly prohibited:
- Playing games using bots, automated software, or artificial intelligence.
- Deliberately exploiting game vulnerabilities or bugs.
- Colluding with other players or staff to gain an unfair advantage.
- Initiating chargebacks or raising payment disputes in bad faith.
- Engaging in money laundering or any illegal financial activity.
If any such activity is proven, jf999 reserves the right to permanently close the account and forfeit the balance.
Prohibited Activities & Account Closure
jf999 reserves the right to temporarily or permanently close an account in the following circumstances:
- A breach of the Terms has occurred.
- Registration was completed using false or incomplete information.
- The account holder is found to be under 21 years of age.
- Multiple accounts are being operated.
- The account holder is involved in fraudulent activity.
- A voluntary account closure request has been submitted.
A withdrawal of any legitimate balance may be requested before account closure, though the balance may be held temporarily if the account is under investigation.
Privacy & Data Protection
jf999 gives the highest priority to protecting players' personal information. The platform uses SSL encryption technology to keep all transactions and communications secure. Full details on how data is collected, used, and stored can be found on our Privacy Policy page.
jf999 never sells your personal information to third parties. However, information may be shared on a limited basis for legal compliance, fraud prevention, or the provision of technical services.
Responsible Gaming
jf999 takes responsible gaming seriously. We believe gaming is a form of entertainment, not a source of addiction. To support this, we provide the following tools:
- The option for players to take a temporary or permanent break from their account.
- The ability to set deposit limits.
- 24/7 live chat and email support for players dealing with problematic gaming situations.
For more information on responsible gaming, please visit our Responsible Gaming page.
Intellectual Property
The logo, designs, content, software, and all elements of the jf999 platform are the intellectual property of jf999. Reproducing, distributing, or modifying them for any purpose without written permission is strictly prohibited.
Content from third-party game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming, and others is governed by their own intellectual property policies.
Limitation of Liability
jf999 is not liable for:
- Interruptions to gameplay caused by internet connectivity issues.
- Delays or problems with third-party payment services.
- Temporary service disruptions due to essential technical maintenance.
- Losses resulting from the use of unauthorised third-party software.
- Financial losses arising from a player's own gaming decisions.
In any circumstance, jf999's maximum liability will be limited to the amount of your original deposit involved in that transaction.
Dispute Resolution
For any dispute or complaint, please contact our support team first. jf999 provides assistance in Bengali and English via 24/7 live chat and email ([email protected]).
After a complaint is submitted, jf999 will complete its investigation and provide a resolution within a reasonable timeframe. If you are not satisfied with the outcome, you may pursue local legal remedies available to you.
Applicable Law
These Terms will be governed by applicable law for the purposes of interpretation and enforcement. Both parties are committed to resolving any dispute through discussion.
Changes to the Terms
jf999 reserves the right to change, amend, or update these Terms at any time. Accessing the platform after any change will be taken as your acceptance of the new Terms. Registered members will be notified of significant changes.
The most current version of these Terms will always be available on this page.
Contact
If you have any questions or comments about these Terms, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 — use the live chat option on the platform.
- Language: Support is provided in Bengali and English.